Our Policies
At Seregal Construções®, we place great value on all our clients, partners and employees, striving to ensure that all interactions take place in an environment of respect, trust and professionalism. In this regard, we have established a set of fundamental internal policies aimed at providing positive, transparent and balanced experiences for all parties involved.
These policies may be reviewed or updated whenever necessary, particularly due to changes in legislation, operational adjustments or the introduction of new services. The most recent version will be made publicly available in a clear and accessible manner at www.seregal.pt, and it is the responsibility of the client to review it periodically.
It should be noted that any changes shall not have retroactive effect on services already contracted, except with the express consent of the client.
Quality Policy
Here, you may consult our Quality Policy, where the guidelines and standards that govern the provision of our services are defined. Discover the principles that underpin our commitment to excellence and continuous improvement.
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Privacy Policy
In this section, you may consult our Privacy Policy, where the conditions relating to the processing, protection and use of your personal data are set out. We are firmly committed to confidentiality, security and full compliance with applicable data protection legislation.
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Alternative Dispute Resolution for Consumer Disputes
Here, you may consult the options and procedures relating to the resolution of consumer disputes, as well as the competent entities and applicable rules. The provision of this information aims to ensure transparency and facilitate access to alternative dispute resolution mechanisms.
