Privacy Policy

Thank you for choosing to use the services of Seregal Construções Unipessoal, Lda NIPC: 517429322. This Privacy Policy describes how Seregal Construções®; Seregal Construções Unipessoal, Lda NIPC: 517429322 (“we,” “our,” or “company”) collects, uses, discloses, and protects the personal data of users (“you” or “user” or implied as user or customer, also encompassing workers, employees, and suppliers of the company) who access our website, mobile apps, products, services, or are present at the company’s physical locations (headquarters or other spaces owned or rented by it).

We recognize the importance of the privacy of our users’ personal data and are committed to protecting and respecting this information in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, hereinafter referred to as “GDPR” (General Data Protection Regulation), and also commit to handling personal data in accordance with the fundamental principles set out in the GDPR, Law No. 58/2019 of August 8, and other applicable regulations related to the protection of the rights and freedoms of data subjects.

Thus, regardless of the context, nature, scope, or purpose, Seregal Construções is committed to processing personal data according to the following principles:

• Principle of legality, fairness, and transparency: Data must be processed lawfully, fairly, and in a transparent manner concerning the data subject.
• Principle of purpose limitation: Data must be collected for specified, explicit, and legitimate purposes and not processed in a manner incompatible with those purposes.
• Principle of data minimization: Data must be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
• Principle of accuracy: Data must be accurate and kept up to date where necessary.
• Principle of storage limitation: Data must be kept in a form which permits identification of data subjects only for as long as necessary for the purposes for which they are processed.
• Principle of integrity and confidentiality: Data must be processed in a manner that ensures its security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, adopting appropriate technical or organizational measures.

This Privacy Policy describes how we collect, use, store, and protect the personal data of our users, as well as the rights and options available to them concerning this data. We ask that you read this document carefully to understand the practices adopted by our company.

1. Information Collected
1.1 Personal Data: We may collect and process the following types of personal data:

• Personal identification information such as name, address, phone number, email address, date of birth, and other similar information that you voluntarily provide when using our services.
• Technical information such as IP address, device information, browser used, location data, and other browsing data when interacting with our website or using our online services.
• Payment information, when applicable, to process payments related to our products or services.

2. Use of Information and Cookies
2.1 Use of Personal Data: The personal data collected will be used for the following purposes:

• To provide and improve our products and services.
• To personalize your experience when using our services.
• To process transactions and provide customer support.
• To send communications related to our products, services, updates, and promotional offers, provided we have obtained your prior consent.
• To comply with applicable legal and regulatory obligations.

2.2 Cookies are small text files with relevant information that the access device (computer, mobile phone, smartphone, tablet, etc.) loads through the web browser when a website is visited by the user. The use of cookies helps websites recognize the user’s device during site navigation, and some of them are essential for the proper functioning of the site.
Types of Cookies Used:

• Necessary Cookies: Essential for the basic functioning of the site, allowing navigation and access to secure areas.
• Performance Cookies: Collect information about how users interact with the site, helping to improve its performance.
• Functionality Cookies: Allow remembering user preferences such as language chosen or region.
• Advertising Cookies: Used to display relevant ads to users and measure the effectiveness of advertising campaigns.
By using our site, you agree to the use of cookies as described in this policy. You can manage your cookie preferences in your browser settings.

2.3 Some of our partners also use cookies to assist us with marketing issues; some of these partners include Google, Meta, TikTok, among others.

2.4 How to Manage Cookies:
You can control and/or delete cookies as you wish. Check your browser settings to do this. Please note that disabling certain types of cookies may affect your experience on the site. This cookie policy is subject to change, so we recommend reviewing it periodically to stay updated.

3. Sharing Information
3.1 Data Transfer: We may share your personal data with third parties only when necessary for providing our services and fulfilling the purposes mentioned in this Privacy Policy. Such transfers may occur to external service providers who assist with business operations, such as payment processing, delivery services, technical support, and data analysis.
Personal data collected by Seregal Construções is preferably processed within the European Union.
When there is a need to transfer data to a third country, it will be done in accordance with the conditions imposed by law, namely, the GDPR.
4. Data Security
4.1 Security Measures: We implement appropriate technical and organizational measures to protect the personal data of our users against unauthorized access, misuse, alteration, disclosure, or unauthorized destruction. All collected data is protected with end-to-end encryption, whether in local (physical) storage or cloud (online) storage. Live video and audio transmissions are also encrypted. The collected video and audio are analyzed privately by the processing center, using device intelligence. Video and audio data are available for review for up to 10 days. However, it is important to note that no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of the information transmitted through our services.
5. Your Rights
5.1 Data Subject Rights: As a data subject, you have certain rights under the GDPR, including the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. You also have the right to withdraw your consent, where applicable. To exercise these rights or for more information, contact us using the details provided in the contact section below.
6. Changes to the Privacy Policy
6.1 Policy Changes: We reserve the right to update this Privacy Policy from time to time as necessary to reflect changes in our privacy practices. We recommend checking this page periodically to stay informed about any changes. Continued use of our services after the publication of changes to this Privacy Policy will be considered as acceptance of those changes.
7. Contact
7.1 Contact Information: For any questions, requests, or concerns related to this Privacy Policy or the processing of your personal data, contact us using the details below:

• Seregal Construções Unipessoal, Lda NIPC: 517429322
• Headquarters: Rua Barão do Linhó, C.C. Verde Sintra, Loja 21, 2710–344 Sintra Portugal
• geral@seregal.pt
• (+351) 963 375 759

8. Security Measures
8.1 As the data controller, Seregal Construções adopts and promotes appropriate technical and organizational measures to comply with data protection principles, aiming to ensure the confidentiality, integrity, availability, and resilience of its processing systems and services.

8.2 The widespread use of computer systems for data processing does not exclude the possibility that, under certain circumstances, Seregal Construções may use other means for data collection and processing. In any case, Seregal Construções ensures administrative, technical, and organizational measures against potential abuse or unauthorized access.

8.3 However, it is the responsibility of users/data subjects to ensure that their terminals (computers, mobile phones, tablets, etc.) are properly protected against harmful software. Additionally, they should adopt other security measures such as secure browser configuration, regular updates, or using software to create security barriers.

9. Customer File
9.1 By using our in-person or digital services, a customer file is created.

9.2 All data entrusted to us is stored with the utmost security, in compliance with applicable standards and regulations. We use advanced technologies to ensure that your data is protected against unauthorized access.

9.3 We recognize the importance of your control over your information. Therefore, you can always request the editing of your personal data as you wish or even delete it if that is your preference. You can request any changes or deletions in person or via email at apoiocliente@seregal.pt.

9.4 The data provided is used to enhance our services, facilitate invoicing, send updates or relevant information. Additionally, it may be used to schedule appointments, ensuring a more personalized and effective experience.

Thank you again for trusting Seregal Construções Unipessoal, Lda NIPC: 517429322. We are committed to protecting your privacy and will make every reasonable effort to ensure the security and confidentiality of your personal data.

This Privacy Policy was last updated on February 20, 2023.